Case Management company providing medical/vocational services to WC, USDL and group health carriers.
We provide medical & vocational case management services, life care plans and litigation support services to workers compensation, group health, L.T.D. and long term care insurance companies as well as attorney firms. Providing Qualified Rehab Providers's, certified Case Managers, Life Care Planners and Vocat Rehab Consultants.
Celebrating 27 years of service!
Keywords: case manager, case management, workers comp, group health insurance, insurance case management, disability, disability case management, medical malpractice, litigation support services, medicare set aside, vocational counselor, long term care, nurse case manager, care manager, injured worker, hospice, chronic illness, acute illness, level of care, medical care coordination
Interview Q&A
How long have you been in business?
RCM has been serving the rehab community for 30 yrs!
What is your primary product or service?
promoting quality, cost effective health care, by coordinating, monitoring and evaluation options to maximize client potential while supporting quality of life concerns.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I have been in the field of case management over 50publrs. My nursing career started in 1969 in community health, mental health and public health nursing. I realized early on that the hospital environment was not for me. I have always enjoyed problem solving and critical thinking. The "business side" of health care, I learned in my graduate school classes in Human Services Administration.
How do you differentiate yourself from other businesses in your category and area?
RCM is independently owned and operated. We have always specialized in catastrophic illness and injury. We pride ourselves in handing the most difficult and complex cases & have excellent outcomes.
How many locations do you have and do you have plans to expand?
We have certified nurses CCM, CDMS, CRC, CRRN, COHN all over the state of Fl as well as coverage in select areas of MS, TN, NC & other areas of the US.
Provide detailed directions to your location
our central office is located at: 12350 SW 132 Ct, Suite 213, Miami Fl 33186
What type of payments do you accept?
cash, checks
Which areas do you service?
all of Fl, selected areas of AL, TX, GA, KY,OH, WV, IN, TN VA & MA
Who owns your company or runs daily operations?
owner: Marilyn Van Houten RN MS CDMS CCM 305 255 0920
Dir of Operations: Simone Choi 305 781-9838 C
What are your hours of operation?
M-F 9-5pm
What is the best compliment anyone can give you?
How professional and compassionate I am. That I care for my clients as if they are my family members.
I have plenty of experience doing that as well!
What is your favorite quote or Bible verse?
There are no coincidences ...all events are lessons for us to learn from.